At Murph, we're committed to delivering your order safely and as quickly as possible. Please read our shipping policy below.

Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.
• Orders are not processed on weekends or public holidays.
• Once your order has been shipped, you will receive a confirmation email with tracking information (where available).

Shipping Times

Estimated delivery times are:

• United States: 5–12 business days
• Canada: 7–15 business days
• United Kingdom: 5–12 business days
• Europe: 7–15 business days
• Australia & New Zealand: 7–15 business days
• Other International Locations: 10–20 business days

Please note that delivery times are estimates and may vary due to customs, weather, or carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. Free shipping may be available on selected products or promotions.

Order Tracking

Once your order has been dispatched, you'll receive a tracking number (where available) via email so you can monitor your shipment.

Delays

While we work hard to ensure timely delivery, Murph is not responsible for delays caused by shipping carriers, customs inspections, severe weather, or other circumstances beyond our control.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. Murph is not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We'll work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions about your order or our shipping policy, please contact our support team. We're always happy to help.

Thank you for shopping with Murph! We appreciate your trust and look forward to serving you.